Archives for December 2015

Showing 3 posts. See all posts.

12/17/2015

Customer Service Encounters the New Digital World, Part II

In the first post of this two-part blog series, “Customer Service Encounters the New Digital World,” we discussed how digital disruption is transforming customer service. This presents both opportunities and challenges to businesses of all shapes and sizes. And without some of the same legacy encumbrances of their larger business counterparts, small businesses can embrace digital technologies faster and with Read more
12/11/2015

Customer Service Encounters the New Digital World: Part I

The advent of the digital age dictates that companies rethink how they run their businesses. Customer service is one of the areas where a completely new approach is needed. Once conducted in an organizational silo, customer service touches virtually every aspect of a business. The digital customer service transformation that is underway not only impacts large and mid-market businesses but also Read more
12/3/2015

4 Ideas for Small Business Marketing

Unlike large corporations, small businesses mostly cannot afford their own in-house marketing department. In many cases, the business owners are not only handling day to day operations, but also responsible for promoting new products and services. If you are strapped for money and you do not have a big team, what are your best options to promote your business? Let’s take Read more

Categories

Subscribe to Our Blog

Archive Show Archives